Effective Date: [12/18/25]
Golden Herbs USA is committed to delivering your orders in a timely and secure manner. Please review our Shipping Policy below.
Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation
- Orders placed on weekends or holidays will be processed on the next business day
Shipping Locations
We currently ship within the United States.
International shipping may be available in the future.
Shipping Methods & Delivery Time
Delivery times may vary depending on your location and selected shipping method.
- Standard Shipping: Estimated delivery within 3–7 business days
- Delivery times are estimates and are not guaranteed
Golden Herbs USA is not responsible for delays caused by shipping carriers, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping costs are calculated at checkout and are based on:
- Order size and weight
- Shipping destination
Shipping fees are non-refundable.
Order Tracking
Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your shipment.
Incorrect or Incomplete Address
Please ensure your shipping address is accurate at checkout.
- Golden Herbs USA is not responsible for orders delayed or lost due to incorrect or incomplete addresses
- Additional shipping fees may apply for reshipment
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery with photos and order details so we can assist you.
Order Changes & Cancellations
- Orders may only be modified or canceled before shipment
- Once an order has shipped, changes or cancellations are not possible
Contact Information
For shipping-related questions or concerns, please contact us:
Golden Herbs USA
115 Mallory Ave
Jersey City, NJ 07304
Phone: +1 307-289-8109
Email: info@goldenherbsusa.com
Policy Updates
Golden Herbs USA reserves the right to update or modify this Shipping Policy at any time. Updates will be posted on this page.